The Women to Women Program at Dean Arbour Ford of Alpena

Car shopping should feel empowering, not intimidating. For too many women, though, walking into a dealership can come with unnecessary stress, doubt or the feeling of not being heard. That's exactly why the Women to Women Program exists at our Ford dealership in Alpena. This initiative is built around respect, transparency and a sincere commitment to making every woman feel confident and comfortable from the moment she arrives.

As a family-owned and -operated dealership, we've spent years earning the trust of drivers throughout Northern Michigan by doing right by our customers. The Women to Women Program is simply an extension of that promise, connecting women car buyers with a knowledgeable advocate who truly understands their needs.

Woman in white jacket opening red car door
Vern from Dean Arbour

A Personal Message from Veronica Kaiser

"Car buying for women can be stressful. We fear we may not be taken seriously enough. I started selling cars in April 2016. I never thought I would be selling anything, let alone vehicles, but I love the interaction with my customers. I have been in the auto industry since 1997, and from one woman to another, I will provide a non-stressful and comfortable experience. I know how it feels, and I'm here to give you a first-class experience. Here at Dean Arbour Ford of Alpena, we have a history of doing what's right by our customers and providing excellent service, and that is not changing any time soon. So, stop in to see me, Veronica Kaiser, and I'll take care of you."

What Makes This Experience Different

The Women to Women Program pairs you with someone who listens first and sells second. There's no rushing, no pressure and no talking down, just honest guidance that respects your time and your goals. First-time buyer, family upgrade or a solo purchase, you'll have a trusted partner in your corner.

That same commitment carries through every part of the process. We're proud to offer transparent, hassle-free pricing so you always know exactly what you're paying. With our You Pay What We Pay promotional models and competitive trade-in bonuses, you can shop with total confidence knowing you're getting a fair, transparent deal.1

Saleswoman shaking hands with customer
Happy woman being handed car keys

A Streamlined, Stress-Free Buying Process

Your time matters, and our no-pressure Ford sales approach is designed to make things simple. From browsing our new Ford lineup to finalizing paperwork, we keep every step clear and efficient. Many customers are pleasantly surprised by how fast and painless the buying process can truly be when it's handled with honesty and care.

This is a big part of The Dean Arbour Difference, meaning we treat every customer like a neighbor, because in a close-knit community like Alpena, that's exactly what you are. Our employees live here, shop here and stay actively involved in the area, and that local connection shows in how we do business.

Support That Continues After Your Purchase

A great experience doesn't end when you drive off the lot. When it's time for Bronco or F-150 maintenance, our Deans Express Service Lane welcomes you for appointment-free oil changes, tire rotations and routine upkeep. Prefer to skip the trip altogether? Our Mobile Service and Pickup & Delivery options bring convenience right to your door.2

You can also count on genuine OEM Ford parts for every repair, plus loaner vehicles available so your day never has to slow down.2 It's the kind of dependable, worry-free support that keeps women shoppers and Ford owners throughout the region coming back year after year.

Ford mobile service

Dean Arbour Ford of Alpena Women to Women Program FAQs

How does the Women to Women Program work at Dean Arbour Ford of Alpena?

The Women to Women Program pairs women car buyers with a dedicated advocate who listens first and sells second. At our dealership, that advocate is Veronica Kaiser, a sales professional with experience in the auto industry dating back to 1997. She guides shoppers through every step of the process with honesty, patience and zero pressure. Stop in and ask for Veronica to get started.

What makes the car-buying experience at Dean Arbour Ford of Alpena different for women shoppers?

We're a family-owned and -operated dealership built on a long history of doing right by our customers in Northern Michigan. Our Women to Women Program extends that commitment by offering transparent, hassle-free pricing and a no-pressure sales approach designed to make every woman feel confident and comfortable. Promotional models available through our You Pay What We Pay pricing offer added confidence that you are getting a fair deal.

Are there service benefits included after purchasing through the Women to Women Program?

Yes, our support continues well beyond the sale. The Deans Express Service Lane welcomes you for appointment-free oil changes, tire rotations and routine maintenance, and our Mobile Service and Pickup and Delivery options bring convenience directly to your door. Every repair uses genuine OEM Ford parts, and loaner vehicles are available so your day stays on track.

Can I trade in my current vehicle when buying through the Women to Women Program in Alpena, MI?

Absolutely. We offer competitive trade-in bonuses as part of our commitment to clear, transparent deals. Our Women to Women Program is designed so that every part of your transaction, including your trade-in, is handled with clarity and respect. Shoppers from Alpena, Gaylord and across Northern Michigan are encouraged to bring their current vehicle in for an evaluation.

Where can I find a no-pressure Ford buying experience for women near Gaylord, MI?

Women drivers near Gaylord and throughout Northern Michigan can find a welcoming, stress-free car-buying experience with us. Our Women to Women Program, led by Veronica Kaiser, is specifically designed to make the entire process fast, comfortable and transparent from first visit to final paperwork. Visit us today, ask for Veronica and experience the difference firsthand.

1 "You Pay What We Pay" promotional pricing and trade-in bonuses are subject to eligibility and terms. See dealer for details.

2 Mobile Service, Pickup & Delivery and loaner vehicle availability are subject to eligibility and scheduling. See dealer for details.

Make an Inquiry

* Indicates a required field