The Deans Express Service Lane

Our Ford Factory Trained Technicians provide prompt, efficient, customer-friendly service with competitive prices - the only way to do business.  When you might be on a time sensitive schedule (including Saturdays), appointments can be made online or by phone.   

 

At Dean Arbour Alpena, we offer a variety of light maintenance services for your vehicle in addition to our express service department.

Services Available: 

THE WORKS® Synthetic Blend Oil Change and More Available!

  • Tire Rotation and Pressure Check
  • Brake Inspection
  • Vehicle Checkup
  • Fluid Top-Off
  • Battery Test
  • Filter Check
  • Belts and Hoses Check

Additional Services:

  • Complementary car wash
  • Oil Change
  • Tire pressure check
  • Tread depth check
  • Tire rotations and Repairs
  • Vehicle Check-up
  • Tire replacement and installation
  • Wheel Alignment
  • Cabin air filter change
  • Engine air filter change
  • Battery health
  • Battery service and replacement
  • Light bulb install
  • Windshield wiper replacement  

Frequently Asked Questions

How does it work?

Please enter in the designated Service Express Lane, an advisor will greet you & take it from there!

Can I stay in my car?

You may not remain in your vehicle while it is on the hoist. You have the option to wait in our new lounge, or visit the showroom.

How long will it take? 

Currently, they are averaging less than 45 minutes including a tire rotation & car wash.

How do I communicate with the Service staff? 

Dean Arbour offers texting (preferred), email or phone.

Why choose Dean Arbour? 

The goal is to provide a dealership quality experience utilizing genuine manufacturer parts in an express time.   

How often should I get my oil changed? 

Dean Arbour recommends the severe condition service schedule, every 6 months or 5,000 miles. The manufacturers also recommend tire rotations to coincide with the oil change. Michigan weather and roads are very challenging to a vehicle. 

What if they find a needed repair? 

Following your review and approval, the vehicle will then be directed to our main shop for further completion of any additional services.  


 
 
 

Contact

Dean Arbour Ford Lincoln

1001 U.S. 23 North
Directions Alpena, MI 49707

  • Sales: (888) 232-8051
  • Service: (989) 356-6366
  • Parts: (989) 356-6366

Hours

  • Monday 8:00 AM - 6:00 PM
  • Tuesday 8:00 AM - 6:00 PM
  • Wednesday 8:00 AM - 6:00 PM
  • Thursday 8:00 AM - 6:00 PM
  • Friday 8:00 AM - 6:00 PM
  • Saturday 8:00AM - 2:00PM
  • Sunday Closed

Make an Inquiry