Although our dealership showroom MUST REMAIN CLOSED, if you are interested in buying or leasing a vehicle, you can do almost everything right from the comfort of your home. This will save a lot of time that would normally be spent inside the store. Lets take a closer look at the steps! If there's anything we can help you with, please don't hesitate to reach out to us at any time via phone (989) 356-6366, Monday-Friday, 8-5 or via our website.

 

Step One: Shop For the New or Used Car or Truck You Are Interested In.

Take the time to browse our inventory, and once you have found the vehicle that you want, contact us to discuss test drives, pricing and finance options!

Step Two: Test Drive

We are able to set up a safe, contact-free test-drive for you. We can bring the vehicle to you, wait while you test-drive or you can come to the dealership and we will have the vehicle waiting. We will ask that you sign the test-drive agreement via email, and send an image of your Drivers License to us prior to the test-drive.

  

 Step Three: Safe Vehicle Delivery

We will set up a safe time for delivery. It will be your decision if you want to come pick up the vehicle or have it delivered to your home, or a location mutually agreed upon. Since our showroom is closed, we will send all documents via email to sign electronically either way.  There will be certain documents that must be signed in-person. At time of delivery, we will have paperwork ready to be signed. Our team will go over the paperwork, keeping a distance. Our team will be wearing gloves and masks. We also encourage you to wear gloves & a mask when you come to pick-up your vehicle.

If you have a trade in or a lease return vehicle, we will discuss this prior to your arrival.

 

How will I learn about the technology & features on my vehicle?

For our safety and yours, we will keep our social distancing practices intact. We will not have our salespeople in your vehicle at the same time you are. Our team will be available, at a distance, to go over features. This information will also be accessible via our website as well as email. We will give you a printout of instructions. If you prefer, we can communicate with you and do a video chat via FaceTime, or send a video. We will also be available face to face after the social distancing has been lifted.

Thank You, for choosing Dean Arbour Ford Lincoln of Alpena!

We know that this is not easy, but we appreciate your support during these trying times.